Network Security Engineer III / IV - IN Responsibilities Provide exceptional customer support via the phone and ticketing system Own level-appropriate customer requests and issues,...

Responsibilities Provide exceptional customer support via the phone and ticketing system Own level-appropriate customer requests and issues, seeing them through to resolution Own s...

Job Family Summary The Support Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support to our customers v...

Responsible for delivering a great customer experience. The first point of contact to provide technical and non-technical support to customers over chat, phone and via support tick...